In 2016, the Reps Council decided to change the way in which Reps Mentors worked with their mentees. The idea was to train Reps Mentors with Coaching skills, so they could help their mentees in their personal development inside Mozilla's community. The Reps Council with Participation Team decided to create a new training model to be tested and iterate in the last part of 2016.
In the past 6 months we run this program twice (once with new mentors and the lastest with people that were mentors) and through that process we ended with these resources.
Here you can find 3 training resources (with links to other useful documents) that will guide you through the main concepts we believed are key for the Reps Mentors.
This is a temporary place until we decide where is the right place for them. But like Open Source developers says: «release early, release often». If you have feedback, you could leave it in the github repository. Thanks!
How to be focused on listening and understand others. This content will help you to differenciate 3 ways we have to listen to others and how we could move from one to the other in different situations.
How to help others giving useful feedback. All Reps Mentors needs to give feedback to their mentees. At the same time, giving good feedback is useful at every moment of our work, so this tutorial will be useful for all mozillians.