MozPizza Hackathon SUMO Brazil 2017
Initiative Other
Category User Support (SUMO)
URL https://wiki.mozilla.org/Brasil/Sumo/MozPizza_Hack...
Hashtag MozPizzaSuMoBR
Description Last year we had our first MozPizza Hackathon and it was a great success. We achieved all goals that were established and had a wonderful time together as a team and a group of friends. With the upcoming launch of Quantum we plan to repeat this event.
Goals
MozPizza Hackaton is an online marathon served by pizzas that has as main objective to:
Answer questions made in support forum;
Localize, update and/or localize articles in KB;
Answer the questions and comments on Twitter and Facebook using Social Support tools.
Metrics
At least 70 articles in knowledge base localized/reviewed.
100% questions in support forum about Firefox (Desktop, Android and iOS) answered.
At least 50 questions/comments in Social Support answered.
At least 10 volunteers involved
Logistics
Date and Local
Date: November 15th starting at 18h BRT
Local: SUMO video Room
Resources
1 Pizza per person
1 Drink non alcoholic per person
5 attending, including...
