Skills
cx-rag-researcher
Answers questions about Mozilla user experience by querying three data sources via semantic vector search:
| Source | What it contains | Use for |
|---|---|---|
| SUMO / Kitsune | Firefox user forum threads | Sentiment, user feedback |
| Zendesk | Support tickets and bug reports | Problem patterns, bugs |
| Knowledge Base | Official Mozilla support articles | Guidance, solutions |
Example questions: - What are users complaining about with Firefox sync? - What are the top pain points for Firefox on Android in Q1 2026? - What does official guidance say about password manager issues?
Invoke: Just ask Claude a question about Mozilla user experience — the skill triggers automatically.